Frequently asked questions

General

Am I allowed anywhere with this band?

No, the band is only valid in the outdoor and indoor playgrounds and the petting zoo. For the technique loft and miniature golf you have to pay a additional charge. For a craft kit for the technique loft you pay €4.00. Miniature golf costs €5 for adults and €2.50 for children.

Are dogs allowed?

Dogs are welcome at the campsite. Per pitch are maximum two dogs allowed (€ 3,50 per dog per night). In our rental accommodations we do not allow dogs, with the exception of our tenthuts and two chalet (C17 and C26). Also in these accommodations we allow maximum two dogs.

Can I enter the premises with two cars to unload?

That depends. In principle only one car is allowed per pitch/accommodation. If it is not very busy at the campsite (often during the off season) we do make an exception. Other people won't be to bothered then. But during the peak season it is often so busy it will be too complicated to get on the premises if everybody brings two cars. During the peak season you'll have to expect having to unload one car first before being able to unload the other one. You will be allowed to park this car temporarily in front of reception.

Do you need coins for the shower?

No, we do not use coins for the shower. You can just push the button and water will run. But to make sure people don't have to wait too long during peak season, the shower time will be reduced to 3 minutes. Then, if needed, you can press the button again to let the water flow for another 3 minutes. In private sanitary cabins and chalets, you can shower as long as you like. 

Do you provide WIFI/internet?

Sure. We have an open network for which you don't need a password. You can just select the network and make use of our wifi system. The network is so good that you are able to watch movies, download big files etcetera, just what you feel like! And it is for free.

For whom is the camp suitable?

Simple: for anyone who just wants to quietly enjoy the Zeeland Flemish hospitality. We have many families with children up to 10 years. For this group of children Pierewiet, the pool and the animation is also suitable. For children older than 10 years we have no special facilities or activities. But also active couples without children or with children who already left home feel at home with us. This is because the campsite is small, quiet and conveniently arranged.

How does the barrier work?

On arrival you'll get a plastic card. With this card you can open the barrier. Make sure to park in front of the barrier for there are sensors in the ground.  So if you're not parked in front of the barriers they won't open. To make sure it is quiet during the night, the barriers will only open between 8 am and 11 pm.

What's the use of the coloured wristbands?

The kids staying at the campsite are allowed to play at playfarm Pierewiet. To be able to do so they will receive a coloured wristband on arrival. The reason is that many kids from other campsites or the village for example, enjoy going to 'Pierewiet' as well. They have to pay an entry fee to play at Pieterwiet. If you're wearing your wristband, we know you belong to the campsite and can play freely. 

The wristband is valid in the indoor and outdoor playgrounds and the petting zoo. You have to pay extra for the technology loft and mini golf.

Camping

Can I put up a small extra tent?

On each pitch, one camping device (tent, caravan, folding car, camper van or motorhome) is allowed. An additional 2 small outbuildings are allowed. These may have a maximum surface area of 6 M2. This is a rule set by the municipality of Sluis. The size of the pitches may vary, so if you have a large caravan, a car and two small extras, it may be very cramped. Otherwise, check with reception.

My power is gone, what do I do?

Most of our pitches already have 10 amp power. But a few sites still have 6 amps. With 10 ampere power you can get by quite well: you can then use 2300 watts at the same time. With 6 amps that is only 1380 watts.

In the latter case you will have to be extra careful with the use of electrical appliances. Appliances such as senseos, kettles, electric grills and hair dryers you usually can not use. These use too much power and the fuse will blow. You cannot fix this yourself so you will have to report this at the reception. Fortunately this only applies to a small part of the campsite. Would you like a place with 10 amp electricity? Then please consult with the reception.

Accommodations

Do the rental accommodations provide bed sheeting and towels?

In our rental accommodations we provide moltons, duvets and pillows on the bed to use. However, you have to bring linnen like a duvet cover from home or book it in advance, EUR 11,50 per person.

We do not provide towels. So you'll have to btring them yourselves. 

Do we have to pay a deposit for our rental accommodation?

For our chalets we ask a € 50,- deposit. If everything is in order afterwards, we will refund this to your account. We try to pay this back at least within two weeks after departure. Did you rent a luxury comfort pitch with a private sanitary unit? Then we ask € 10,- deposit for the key. You will get this back when you return the key.

Arrival & departure

I would like to leave before 8 am, is that possible?

It is possible, but make sure your car is parked outside the gate and ask one day in advance at reception how to organise checking-out.

What time can we arrive?

Usually you can't arrive until 2 pm (for rental accommodations 3 pm). This way we have enough time to mow the lawns, do some cleaning and possibly do some other maintenance. If you expect to arrive later than that, please let us know so we can anticipate. Note: You're not allowed to the premises after 11 pm, the barriers won't open anymore.

What time can we leave?

On the day of your departure, you must check out before 11:00 am. If you wish to leave later, this is sometimes possible (if your pitch is not rented on the same day), but for this we charge €10 for the use of the facilities. You may then stay until 16:00.

Do you want to leave before 9:00 in the morning? This is also possible, just come to reception the day before to check out.

Facilities & opening hours

Are there opening hours for the toilet block or laundry?

No, the toilet block and laundrette are accessible 24 hours a day.

Can we reserve a bicycle before we arrive?

We rent out some (regular, not electric) bikes at the campsite. These are not reserved, so whatever is on site may be rented.

If you want to reserve the bikes in advance anyway, or if you want electric bikes anyway, check out

https://www.rentenjoy.nl/verhuurpunt-nieuwvliet

They are located near the beach, at 2 km distance fromthe campsite.

Do you provide a supermarket at the campsite?

No, we are too small to run a proper shop. During most of the weekends and the Dutch school holidays our bakery 't Bakhuys' will be opened in the morning. We bake off fresh buns and croissants especially for you.

Kunnen we een koelkast huren?

When will the animation team be there?

There is usually entertainment at Easter, Ascension, Whitsun and most weeks in the summer holidays. Would you like to know when exactly? Please take a look here.

Where is the nearest supermarket?

In Cadzand-Bad (6 km) you'll find a small Spar-supermarket. You can go there for a simple evening meal as well. Do you prefer a bigger supermarket? You'll find one in Breskens and Oostburg (both 7 km). In Breskens you'll find a Jumbo, in Oostburg an Aldi, a Lidl, Jumbo and an Albert Heijn.

Coronavirus

Reservation & payment

Can I cancel the booking?

In case of a cancellation we apply the RECRON conditions, which means that in case of a cancellation, you will have to pay the following:
- In case of cancellation more than three months prior to the effective date, 15% of the established price;
- In case of cancellation more between three to two months prior to the effective date, 50% of the established price;
- In case of cancellation between two to one month prior to the effective date, 75% of the established price;
- In case of cancellation within one month prior to the effective date, 90% of the established price;
- In case of cancellation on the day of the effective date, 100% of the established price.

Here you can read the complete RECRON conditions.

In extreme situations, like the Corona crisis in 2020, Camping International has the right to deviate from the RECRON terms and conditions.

Shall I print my reservation confirmation?

Not neccesarily. It is sufficient if you tell us your last name. It can sometimes happen that it is useful to also know your reservation number, but this hardly happens.

When should I book?

It depends, first of all, on whether you want to come in the pre-season, post-season, or during the peak summer holiday period. When the weather is nice, we tend to be fully booked from mid-July to mid-August. It's best to make a reservation in advance during this time. We also often fill up around Easter, Ascension Day, and Pentecost. If you're coming outside of the school holidays, you often have a chance for a last-minute booking. But please note: the most beautiful and spacious spots are reserved for those who make reservations in advance!

Other

Am I allowed to have visitors and how much would it be?

If people stop by for a cup of tea, there is no need to report this to us. But if day visitors come with children who want to play at Pierewiet, they simply report to Pierewiet's reception desk and pay the regular entrance fee of €5.50 to play at the play farm. They will then also receive a band there.

If people stay overnight (lodgers), this must always be reported to us at reception so that we know who is staying overnight on our property. This costs €7.00 per person per night including tourist tax. All facilities such as showers, entrance to Pierewiet etc are then included.

Can I go out for diner nearby?

Sure! Of course we do  have our own 'frituur' (look for opening hours at reception or at 'frituur') but there are many restaurants in the surrounding area. Look on our page 'environment' under 'surrounding area' for our personal advice. 

Can I have freeze elements frozen?

Yes you can. We have several freeze elements in stock to borrow. However, should the weather be fine, we will only hand out 3 elements per family and gone=gone. You can also bring your own and have them frozen.

Do you separate rubbish?

Yes we do. On the side of the reception block we provide containers for glass, paper, plastic and residual waste.

Batteries and other small chemical rubbish can be taken to reception. The big green press container for normal household rubbish is only to be used for normal rubbish. During the months April to June and September to November we provide a green container. This is only provided for pruning waste and grass. So please do not put any (plastic) bags in this container.

Finally, we have a debris container and a wood container, should you need one.

Does it matter how many people will stay and how long for?

Yes, it does matter. Next to your own family per pitch 2 extra people who do not belong to your family are allowed to stay for the night and always with a maximum of 6 people. Should it be for only one night, me might make an exception, but we don't like 2 families camping on one pitch for several days. The capacity of our facilities is insufficient.

I'll have visitors, where can they park?

They may park on the Molenweg or in the car park at the campsite entrance. It is not possible to park a second car near the pitch or chalet. The barrier card only works for one car, as there is also parking for one car per pitch/chalet. If we all enter the site with two cars, there will not be enough parking spaces for everyone and it will not be safer for the children. The computer registers who enters and exits with the barrier card. If someone else has already entered the premises on your card, the system will block and the barrier will no longer open. So the person who is on the premises with your card will have to get out first.

Is there any public transport going to the campsite?

That's possible. If you take the train to Zeelandic Flanders, get off at Flushing. From here you have a direct connection to the ferry going to Breskens. From Breskens you can take the taxibusstop to Nieuwvliet village.

In Zeelandic Flanders the regular busconnection isn't available anymore. It was economised. You can use the 'taxibusstop' but you have to book it an hour and a half in advance ringing +31(0)88 235 8000. You wait on the agreed time at the taxibusstop and ask the driver to take you to Nieuwvliet. The busstop is about 300 m from the campsite. Should you want to book a taxibusstop, you'll need a passnumber. you can use the campsites passnumber: 44 000 3164. The tariff is equal to a normal busticket in the Netherlands. You have to pay the driver in cash.

Unfortunately, there is no bus connection to Knokke-Heist station.

Mag je op de camping barbecuën?

What is there to do in the area?

In the surroundings of the campsite there is a lot to do! Look at the website under environment.

Where do I find a busstop in Nieuwvliet?

In Zeelandic Flanders unfortunately the regular bus connection has extinguished. It has been economised. You can use the 'busstoptaxi' though, but you'll have to book one an hour and a half hour in advance, by ringing +31(0)88 235 8000. You wait at the busstop opposite Dorpsstraat at the agreed time, it's about 300 m on foot from the campsite. Should you wish to order a busstop taxi you'll need a passnumber. You can use the campsites passnumber: 44 000 3164.

This busstoptaxi runs in the direction of Breskens or Oostburg. If you want to go to Sluis, for example, it's a bit complex by bus.