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Frequently asked questions

“Frequently asked questions”

General

Am I allowed anywhere with this band?

No, the band is only valid in the outdoor and indoor playgrounds, the waterplayground and the petting zoo. For the technique loft and miniature golf you have to pay a additional charge. For a craft kit for the technique loft you pay €4.00. Miniature golf costs €5 for adults and €2.50 for children.

Are dogs allowed?

Dogs are welcome at the campsite. Per pitch are maximum two dogs allowed (€ 4,00 per dog per night). In our rental accommodations we do not allow dogs, with the exception of our tenthuts and three chalets (C17, C21 and C26). Also in these accommodations we allow maximum two dogs (also € 4,00 per dog per night).

Can I enter the premises with two cars to unload?

Upon arrival, it is no problem to briefly enter the site with two cars to unload. We do expect people to park the second car outside the campsite on one of the parking spaces as soon as possible. Especially on a busy Saturday in the high season, it will otherwise be a swarming of cars and not exactly safe for the children. We count on everyone's cooperation, thank you in advance.

Do you need coins for the shower?

No, we do not use coins for the shower. You can just push the button and water will run. But to make sure people don't have to wait too long during peak season, the shower time will be reduced to 3 minutes. Then, if needed, you can press the button again to let the water flow for another 3 minutes. In private sanitary cabins and chalets, you can shower as long as you like. 

Do you provide WIFI/internet?

Sure. We have an open network for which you don't need a password. You can just select the network and make use of our wifi system. The network is so good that you are able to watch movies, download big files etcetera, just what you feel like! And it is for free.

For whom is the camp suitable?

Simple: for anyone who just wants to quietly enjoy the Zeeland Flemish hospitality. We have lots of families with children up to 10 years old. For this group of children, Pierewiet, the water playground and the entertainment are also suitable. For children over 10, we have no special facilities or activities. But also active couples without children or whose children have already left home feel at home with us. This is because the campsite is small, quiet and conveniently arranged. The area around the campsite is perfect for cycling trips.

How does the barrier work?

On arrival you'll get a plastic card. With this card you can open the barrier. Make sure to park in front of the barrier for there are sensors in the ground.  So if you're not parked in front of the barriers they won't open. To make sure it is quiet during the night, the barriers will only open between 8 am and 11 pm.

What's the use of the coloured wristbands?

The kids staying at the campsite are allowed to play at playfarm Pierewiet. To be able to do so they will receive a coloured wristband on arrival. The reason is that many kids from other campsites or the village for example, enjoy going to 'Pierewiet' as well. They have to pay an entry fee to play at Pieterwiet. If you're wearing your wristband, we know you belong to the campsite and can play freely. 

The wristband is valid in the indoor and outdoor playgrounds, the waterplayground and the petting zoo. You have to pay extra for the technology loft and mini golf. If you want to use the technology loft or the minigolf, please go to the Pierewiet desk.

Camping

Can I put up a small extra tent?

On each pitch, one camping device (tent, caravan, folding car, camper van or motorhome) is allowed. An additional 2 small outbuildings are allowed. These may have a maximum surface area of 6 M2. This is a rule set by the municipality of Sluis. The size of the pitches may vary, so if you have a large caravan, a car and two small extras, it may be very cramped. Otherwise, check with reception.

My power is gone, what do I do?

Almost all pitches have 10 ampere electricity. You can get by pretty well with that: you can use 2300 watts at the same time. So a standard kettle, senseo etc. is no problem, although you shouldn't use such appliances at the same time even with 10 amps. Most campers are used to taking that into account.

Does the power unexpectedly fail? Then first check whether any fuse in your own camping equipment has blown? Is that not the case? Then the fuse will have failed in our cupboard. You cannot fix this yourself and will have to report it to us. You can report power failures until 10 pm.

Accommodations

Do the rental accommodations provide bed sheeting and towels?

In our rental accommodations we provide moltons, duvets and pillows on the bed to use. However, you have to bring linnen like a duvet cover from home or book it in advance, EUR 12,00 per person.

We do not provide towels. So you'll have to btring them yourselves. 

Do we have to pay a deposit for our rental accommodation?

For our chalets and tentcabins we ask a € 50,- deposit. If everything is in order afterwards, we will refund this to your account. We try to pay this back at least within two weeks after departure. Did you rent a luxury comfort pitch with a private sanitary unit? Then we ask € 10,- deposit for the key. You will get this back when you return the key.

Arrival & departure

I would like to leave before 8 am, is that possible?

Yes definitely, but make sure your car is already parked outside the barrier and go to reception a day in advance to ask how we will arrange check-out. This is because the barrier only works from 8am onwards due to night-time rest.

What time can we arrive?

Usually you can't arrive until 2 pm (for rental accommodations 3 pm). This way we have enough time to mow the lawns, do some cleaning and possibly do some other maintenance. If you expect to arrive later than 5pm, please let us know so we can anticipate. Note: You're not allowed to the premises after 11 pm, the barriers won't open anymore.

What time can we leave?

On the day of your departure, you must check out before 11:00 am. If you wish to leave later, this is sometimes possible (if your pitch is not rented on the same day), but for this we charge €10 for the use of the facilities. You may then stay until 5 pm.

Do you want to leave before 9:00 am in the morning? This is also possible, just come to reception the day before to check out.

Facilities & opening hours

Are there opening hours for the toilet block or laundry?

No, the toilet block and laundrette are accessible 24 hours a day.

Can we reserve a bicycle before we arrive?

We rent some (regular, not electric) bikes at the campsite. From 2025, you can also reserve your bike in advance.

Bicycle € 10,- per day

Bicycle € 45,- per week

If you want to rent electric bicycles, check out:

https://www.rentenjoy.nl/verhuurpunt-nieuwvliet

They are located near the beach, 2 km away.

They also rent electric bikes at the petrol station in Groede (also 2 km).

Do you provide a supermarket at the campsite?

No, we are too small to run a real shop. In the morning, however, our bakery department in the main building is open. There, we freshly bake the rolls and croissants for you. On weekends and holidays, we always bake enough anyway and you can just walk in and see what looks delicious. During low season, we may ask you to place your order in advance so that we don't end up with a huge stock of bread. We consider such a waste of food.

We also provide a small assortment of sandwich fillings, coffee/tea, juices and hygiene items in the main building.

Is it possible to rent a refrigerator?

If you want to rent a fridge, at Camping International we work together with Suncool, a company from nearby Breskens.
Please send an e-mail to suncoolzeeland@gmail.com.


Please state in the email: name, telephone number, rental period, email address and pitch number.
Suncool will deliver the fridge to your pitch at the campsite and collect it on departure.

When will the animation team be there?

There is usually entertainment at Easter, Ascension, Whitsun and most weeks in the summer holidays. Would you like to know when exactly? Please take a look here.

Where is the nearest supermarket?

In Cadzand-Bad (6 km) you'll find a small Spar-supermarket. You can go there for a simple evening meal as well. Do you prefer a bigger supermarket? You'll find one in Breskens and Oostburg (both 7 km). In Breskens you'll find a Jumbo, in Oostburg an Aldi, a Lidl, Jumbo and an Albert Heijn.

Coronavirus

Reservation & payment

Can I cancel the booking?

In case of a cancellation we apply the RECRON conditions, which means that in case of a cancellation, you will have to pay the following:
- In case of cancellation more than three months prior to the effective date, 15% of the established price;
- In case of cancellation more between three to two months prior to the effective date, 50% of the established price;
- In case of cancellation between two to one month prior to the effective date, 75% of the established price;
- In case of cancellation within one month prior to the effective date, 90% of the established price;
- In case of cancellation on the day of the effective date, 100% of the established price.

Here you can read the complete RECRON conditions.

In extreme situations, like the Corona crisis in 2020, Camping International has the right to deviate from the RECRON terms and conditions.

Shall I print my reservation confirmation?

Not neccesarily. It is sufficient if you tell us your last name. It can sometimes happen that it is useful to also know your reservation number, but this hardly happens.

When should I book?

It depends, first of all, on whether you want to come in the pre-season, post-season, or during the peak summer holiday period. When the weather is nice, we tend to be fully booked from mid-July to mid-August. It's best to make a reservation in advance during this time. We also often fill up around Easter, Ascension Day, and Pentecost. If you're coming outside of the school holidays, you often have a chance for a last-minute booking. But please note: the most beautiful and spacious spots are reserved for those who make reservations in advance!

Other

Am I allowed to have visitors and how much would it be?

If people stop by for a cup of tea, there is no need to report this to us. But if day visitors come with children who want to play at Pierewiet, they simply report to Pierewiet's reception desk and pay the regular entrance fee of €5.50 to play at the play farm. They will then also receive a bracelet there.

If people stay overnight (lodgers), this must always be reported to us at reception so that we know who is staying overnight on our property. The municipality also expects this from us in connection with tourist tax and possible emergencies. The cost for a lodger is €5.75 per night, to which tourist tax is added. In 2025 this will be € 1,70 per Person per night. All facilities such as showers, entrance to Pierewiet etc are then included.

Can I go out for diner nearby?

Sure! Of course we do  have our own take away amd our own pancake restaurant. But there are many restaurants in the surrounding area. Look on our page 'environment' under 'surrounding area' for our personal advice. 

Can I have freeze elements frozen?

Yes you can. We have several freeze elements in stock to borrow. However, should the weather be fine, we will only hand out 3 elements per family and gone=gone. You can also bring your own and have them frozen.

Do you separate rubbish?

Yes we do. On the side of the reception block we provide containers for glass, paper, plastic and residual waste.

Batteries and other small chemical rubbish can be taken to reception. The big green press container for normal household rubbish is only to be used for normal rubbish. During the months April to June and September to November we provide a green container. This is only provided for pruning waste and grass. So please do not put any (plastic) bags in this container.

Finally, we have a debris container and a wood container, should you need one.

Does it matter how many people will stay and how long for?

Yes, it does matter. Next to your own family per pitch 2 extra people who do not belong to your family are allowed to stay for the night and always with a maximum of 6 people. Should it be for only one night, me might make an exception, but we don't like 2 families camping on one pitch for several days. The capacity of our facilities is insufficient.

I'll have visitors, where can they park?

They may park on the Molenweg, or in the car park at the campsite entrance. Please do not let visitors park on the campsite or near the chalet. If we all enter the site with two cars, there will not be enough parking spaces for everyone and it will not be safer for the children.

Is grilling on the camping?

Yes, you can barbecue at the campsite, but please note the following:

Are you using a barbecue with coals? Keep a bucket of water handy for safety and please make sure our grass is not damaged.

Are you using an electric barbecue? Almost all pitches have 10-amp electricity. Most electric barbecues and grills require 2000 watts, so it's OK. But make sure all other appliances are switched off.

Finally, we remind you that it must be quiet on the campsite at 11pm. Having a barbecue together is great fun and part of camping. But please bear in mind that around 19.00 or 20.00 hrs, children are already going to bed. Sometimes a group barbecue gets a bit too cosy and other guests are bothered. We ask you to respect the silence of 23.00h (at the latest). After all, we are all staying together on the campsite.

Is there any public transport going to the campsite?

You can. If you take the train to Zeeuws Vlaanderen, get off at Vlissingen station. From here, you have a direct connection to the ferry sailing to Breskens. From Breskens, you can then take the minibus taxi to Nieuwvliet village. Please note: you do need to order this stop taxi in advance, see below.

In Zeeuws Vlaanderen, the regular bus service unfortunately no longer exists. It has been cut. You can still use the ‘haltetaxi’, but you need to order it an hour and a half in advance by calling 088 235 8000. You then wait at the bus stop at the appointed time and ask them to drop you off in Nieuwvliet. The bus stop is about a 300-metre walk from the campsite. If you want to book the stop taxi, you will need a pass number. You can use the pass number of the campsite: 44 000 3164. For the stop taxi, you simply pay the bus fare. Keep in mind that you have to pay with cash.

Unfortunately, there is no bus connection to Knokke-Heist station.

What is there to do in the area?

In the surroundings of the campsite there is a lot to do! Look at the website under environment.

Where do I find a busstop in Nieuwvliet?

In Zeeland Flanders, the regular bus service unfortunately no longer exists. It has been cut back. However, you can use the ‘haltetaxi’, which you should order an hour and a half in advance by calling 088 235 8000. You then wait at the agreed time at the bus stop opposite Dorpsstraat, about a 300-metre walk from the campsite. If you want to book the stop taxi, you will need a pass number. Then you can use the campsite's pass number: 44 000 3164.

This Halte taxi runs in the direction of Breskens or Oostburg. If you want to go to Sluis, for example, it's a bit cumbersome by bus. Unfortunately, there is also no bus connection to the station in Knokke. Want to take the train to the campsite? Then make sure you travel to Vlissingen. From there, catch the ferry to Breskens. You will still need to arrange transport from Breskens to the campsite, as that is still about 8 km. For that, you could also call the haltetaxi.

Do you want to book for a period longer than 3 weeks? Contact in that case the camping itself directly by phone or email.
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